Last month, the SpartanNash Executive Leadership Team and I had the privilege of going “back to school” to the MIT..
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This is the tale of two Jims, one I got to know by working with him and the other by..
It seems like every week, I’m coming across another news story about a business that is closing due to crime..
Coaches. Teachers. Mentors. We’re lucky for the great ones who enter our lives, sometimes unexpectedly but always at the right..
It’s that time of year—taking stock of the past 12 months and taking steps to greet the new year. As..
This summer at SpartanNash we have more than 100 interns starting, and I can’t wait. New energy. Fresh perspectives. Creative..
About 15 years ago, the CEO of the company where I was working hired a coach to work with the..
A Catholic saint, arctic explorer and corporate CEO walk into a conference center. Wait. Have you heard this one before?..
If the start of a great journey begins with a single step, the same can be said for great conversations...
The quote above comes from Gary Rogers, legendary entrepreneur and CEO of the Dreyer’s Ice Cream company, where I worked..
All eyes are on Ukraine right now. It’s impossible to look away. And yet, as the news churns and stories..
This week, the Reverend Dr. Martin Luther King, Jr. would be turning 92 years old. Martin Luther King Jr. was..
This past week my 32-year bondage with the LA Dodgers ended. Thankfully. In a 3-1 victory over the Tampa Bay..
This week we will celebrate our nation’s birthday in an unusually suppressed fashion. Practically no parades, no gatherings to ooh..
As we look toward a post-COVID future, there has been a lot of talk about implications of this disease on..
As a business leader, it’s my job to assess the present and plan for the future. Long-term forecasting is always..
The holiday season is a time of joy, right? Imagine our surprise in late October when we started hearing that..
Recently, a columnist for Authority Magazine, Carly Martinetti, interviewed me for a Q&A that appeared on Medium. The article, entitled..
Continuous improvement does not always mean continuous success. In fact, for every success there are also inevitable failures along the..
Borden Dairy has 13 plants and 91 branches. The vast majority are in southern and southeastern states and are often..
At Borden Dairy, we’re working hard to embed People First values even deeper in our organization, and one way of..
In a world with jumbo shrimp, exact estimates and constant variables, it makes perfect sense to see the words “customer..
Each day in our personal and professional lives, we find ourselves presented with opportunities and confronted by challenges. Certain moments..